Impressive Greetings: Insights From Mystery Shopping
I am going to share some wonderful positive feedback from our mystery shoppers who toured Clubs over the past month, along with my personal favourite recent welcoming experience.
What Is A ‘Top Gun’?
At Mystery Shopping for Fitness Businesses, we define a ‘Top Gun’ as a team member who consistently provides outstanding customer service that shines through among the thousands of Mystery Shopping Call Evaluations and Walk in Tours, that we conduct every year.