We are very pumped to announce that Sammy from Snap Fitness West Ipswich has been crowned our 2025 Top Gun!
With so many incredible Top Guns this year, we threw all their names on a giant spinning wheel and let fate decide the winner — and it landed on Sammy!
In 2025 alone, we’ve completed over 5,000 mystery shops of gyms and studios across the country — phone calls and in-club visits.
Every month, Lisa and our team of mystery shoppers nominate the stand-out team members who absolutely nailed their sales enquiries. These legends become our monthly Top Guns. They were the best of the best when it comes to first impressions, connection, and sales excellence.
We simply couldn’t split them, so we gave them all equal chance … Congrats Sammy!
Find out more about the Top Gun Campaign in 2026 here, and sign up to reward the top performers in your team.
Experienced and results orientated Lisa delivers exceptional customer service, reflecting her commitment to her clients’ success. She combines a warm, compassionate personality with steely determination and focus. Lisa’s early experience working in Media followed by her career in the Real Estate Industry that spans over 25 years is where she has honed her Sales, Marketing and Customer Service skills. Dedicated to her clients’ success shines through in her everyday approach and she is both passionate and proactive with a genuine knowledge and belief that Mystery Shopping can make a huge difference in your business. Lisa is an avid bibliophile and works as a writer and editor in her spare time.