The Authenticity Of Mystery Shopping – Genuine Words Matter
At Mystery Shopping for Fitness Businesses the authenticity of our reporting is why our clients love their reports. The genuine unfiltered feedback sets us apart from our competitors.
Textual Harassment & Navigating the Fine Line between Persistence & Annoyance
As much as follow up is an extremely important part of nurturing relationships and communicating promotional offers etc. there must be a balance between persistence and annoyance.
Try Standing & Smiling When Taking Incoming Calls
When you answer the phone with a smile on your face and standing up you are actually communicating a ton of non-verbal cue’s through your voice tone.
The Secret of Active Listening
There is a huge difference between hearing and listening. Hearing alone is not enough – you need to understand what is being said and why.
Mystery Shop – Discovers a ‘Blind Spot’
Our Mystery Shopping team recently discovered a problem that could have had a monumentally negative impact, not to mention lost sales.
Who are our Mystery Shoppers? A question we often get asked
You need great Mystery Shoppers to be able to get the results for you. Our shoppers are experienced in mystery shopping the fitness industry and are carefully selected for each of our clients individually.